A cikin ilimin kwakwalwa, ana amfani da wani lokaci irin su rikici don bayyana daya daga cikin nau'in hulɗar tsakanin mutane. Wannan yana ba ka damar yin la'akari da saba wa juna da ke faruwa a lokacin sadarwa da tuntuɓar, don nuna tashin hankali a cikin dangantakar, don bayyana dalilai da kuma bukatun mutane.
Ƙwarewar rikice-rikice da hanyoyi don magance shi
Akwai hanyoyi da dama wadanda suke dogara ne akan ayyukan abokan adawar a lokacin rikici. Sun bambanta cikin tsarin aikin da sakamakon.
Psychology na warware rikicin:
- Kishi . A wannan yanayin, abokan adawar suna gabatar da ra'ayin kansu da kuma yanke shawara na halin da ake ciki. Yi amfani da wannan zaɓin idan ra'ayi da aka tsara yana da kyau ko sakamakon da ya samu zai taimaka ga babban rukuni na mutane. Yawancin lokaci ana amfani da kishi a cikin yanayi inda babu lokaci don tattaunawa mai tsawo ko akwai yiwuwar mummunan sakamako.
- Ƙaddanci . Ana amfani da wannan labari a lokacin da jam'iyyun rikici suka shirya don yin kwatsam, misali, don sauke wasu bukatun su kuma gane wasu ƙidodi na sauran jam'iyyun. A cikin ilimin kimiyya an bayyana cewa rikice-rikice a aiki, iyali da kuma sauran ƙungiyoyi an warware su ta hanyar jayayya a yanayin idan akwai fahimtar cewa abokin hamayyar yana da damar dama ko kuma suna da sha'awar mutuntaka. Wani mutum yana yin sulhu idan akwai hadarin rasa duk abin da yake.
- Ayyuka . A wannan yanayin, daya daga cikin abokan hamayyar da kansa ya bar matsayinsa. Hakan zai iya motsawa da wasu dalilai daban-daban, alal misali, fahimtar rashin kuskuren su, sha'awar adana dangantaka, mummunan lalacewar rikice-rikicen, ko yanayin ƙyama na matsalar. Ƙungiyoyin zuwa rikice-rikice suna yin haɗari idan akwai matsa lamba daga wani ɓangare na uku.
- Kula . Wannan mahalarta zaba ta mahalarta a cikin rikice-rikice lokacin da suke so su fita daga cikin yanayin tare da asarar kaɗan. A wannan yanayin, ya fi kyau muyi magana ba game da yanke shawara ba, amma game da mummunar rikici.